Whether you want to remove an old account or switch to a new device, deleting your magicJack account from an iPhone is a straightforward process. By following a few simple steps in the magicApp, you can fully remove your account and data for a fresh start. This article will walk you through the deletion process to help make it fast and hassle-free.
Understand What Deleting an Account Means
Before deleting your magicJack account, it’s important to understand what happens when you delete an account:
- Your magicJack number will be lost and unavailable to set up on a new device. However, you can port your existing number out to a new provider.
- Any call history, voicemail, contacts, and other data associated with your account will be erased. So if you need any information, make sure to save it elsewhere first.
- You will no longer be billed for service after deletion. So if you want to avoid being charged in the next billing cycle, delete before it rolls over.
- Deletion is permanent and cannot be undone. So if you have second thoughts, you need to create a brand new account.
If you are okay losing the above data and starting fresh, then deletion may be the right choice for you.
Preparing to Delete Your Account
Before deleting, a bit of preparation can make the process faster and prevent losing anything important:
- Port your phone number if you want to keep the same number for future use. You will need to contact a new phone carrier to initiate a number port out. This can take a few business days.
- Save any voicemails, contacts, photos or other data that you want to keep. For contacts, consider syncing them to an external provider like Google to store for the future.
- Cancel any subscriptions tied to your magicJack billing. This includes renewal of your service plan.
- Make sure the phone number and account holder name on your magicJack match what your carrier has on file for port out requests.
Once those steps are done, you’re ready to delete your account directly through the magicApp.
Deleting Your magicJack Account
- Open up the magicApp on your iPhone. Tap your profile icon in the top-left corner.
- From the menu, choose Settings.
- In Settings, scroll down and tap the very last option: Close Account.
- On the Close Account prompt, tap the red Close My Account button.
- You will be asked to enter your account phone number or email to verify your identity. Enter the details and tap Submit.
- The app will give you one last warning that all account data will be lost when deleting. If you are okay with proceeding, tap Yes, Close My Account.
- A “Success!” message will indicate that your magicJack account is now scheduled for deletion.
The entire deletion process only takes about a minute when following the steps outlined above. Allow up to 24 hours for the account removal to fully process across magicJack’s systems.
You can repeat the steps to try deleting again if you encounter any errors or issues. The most common reasons for failing to delete an account include:
- Entering the wrong phone, number, or email for identity verification
- Having an active subscription or owed balance on your account
- Porting your number out is still in progress
If problems persist, you may need to contact magicJack’s customer support for additional help with account closure.
Getting Support If You Need It
Hopefully deleting your magicJack account from an iPhone is quick and seamless. But technology doesn’t always cooperate!
If you encounter any hiccups in the account deletion process, don’t hesitate to leverage magicJack’s customer support. They offer phone, chat, email, and community forum options to help troubleshoot any issues.
Some key resources to use include:
- Call 1-800-MAGICJACK (1-800-624-4252)
- Initiate a live chat at magicjack.com
- Email support team at firstname.lastname@example.org
- Post questions on magicJack community forum
The team is very familiar with handling account deletions. They can help investigate why an account failed to delete or follow up if it seems to be taking longer than expected.
What Comes Next After Deleting
Once your magicJack account is successfully deleted, you are free to enjoy life post-magicJack! Here are a few options to consider:
- If you ported your number out, activate that number with your new phone carrier
- Shop for a new VoIP phone service provider if you want to keep low-cost calling
- Use your iPhone’s native calling and texting over cellular network
- Take an extended break from phone service altogether (it can be liberating!)
- Set up a Google Voice number for free calling in the interim
The world is your oyster after closing a magicJack account. It frees you up to find a phone provider that best fits your current lifestyle and needs.
Deleting a magicJack account from an iPhone takes just a few taps, but do take time to prepare so no data gets left behind. And with the helpful deletion tips in this article, you’ll be set up for success. It’s an easy process overall that will allow you to move forward with the best phone service to meet your needs today.